Live Transfer Calls are phone calls at a premature stage of a business process, which have screened the user for matching eligibility criteria and upon clearance required to be transferred to a secondary resource. While the process might appear to be relatively easy, it requires a great amount of handling expertise, tact and convincing skills for the agent that is not completely the outcome of training but also a product of the agent’s inherent skill, talent and confidence. DK Business Patron has a rich reserve of multi-talented agents with proven success in Live Transfer processes in diverse industries based out of North America, Europe & Australia. We hone these talents on a regular basis and incubate their expertise for future use.
Instead of the client investing in developing agents specifically for the purpose of Live Transfer calls, avail access to readymade resources and templatized script for making live transfers, that can be customized to suit every requirement specifically. DK Business Patron withholds in its vast reserve, such talented individuals who can be assigned to the clients favour. With a minimal gestation period in between before the trained agents are process ready; clients can begin their operations without any delay, once the terms and conditions of the collaboration are finalized.